Do you make any other products? I only see one.
We’re a startup kids’ personal care company, and we launched with just one amazing product. But we have plans to produce more—lots more! Shampoo and conditioner are currently in development, along with an awesome skincare product. Have an idea for a product we should make? Drop us a line at firstname.lastname@example.org.
Are your products safe?
We believe in absolute transparency. When it comes to the ingredients we use, as well as our manufacturing practices, we follow some of the strictest standards in the industry. All our products are formulated without sulfates, added parabens, mineral oil, DEA, dioxanes, artificial fragrance, propylene glycol & synthetic dyes. That said, anyone can be sensitive to an ingredient, so if you see any type of reaction, discontinue use immediately and consult your pediatrician.
Do you test on animals?
No way! We love animals. (We test on kids instead.) Just kidding—no animals or kids are harmed to create do+little products. Everything is cruelty-free and vegan.
Do you ever have sales or promotions?
Yes! Sign up for our mailing list and follow us on social media and you’ll never miss a deal
Do you offer samples?
At this time, we do not offer samples. But we occasionally have pop-ups and demos around the country. Follow us on social media to find out if we’re nearby.
Do you use parabens?
We don't use any parabens in do+little products. We use plant-based preservatives like honeysuckle to keep our products stable, fresh and safe.
Do you use perfume/artificial fragrance (parfum) in your products?
Nothing artificial here! Actually, we recently updated our formula to introduce a new scent. As of April 2019, Shiny Happy is fragranced with an all-natural aromatic extract that is 100% plant-based! The new scent includes the fresh, playful and juicy notes of coconut, apricot and apple. (We used to fragrance our products with pure essential oils: peppermint, geranium, patchouli and lime leaf.)
Where are your products made?
Our formulas are developed and produced in New York state. Our bottles are manufactured and decorated in Virginia (Go USA!).
Are your products organic?
Our products are not certified organic, but we strive to use organic ingredients when available.
What is Botani-Milk?
Botani-Milk Complex™ is our signature milky emulsion of plant extracts and oils that nourish and protect delicate hair and skin. You'll find it in all our products.
Can adults use your products? What about babies?
Shiny Happy has become a bit of a cult product among the adults in our lives. It’s gentle and moisturizing, and is suitable for all ages and all hair types. When it comes to babies, if yours has hair, we say go for it—but use common-sense caution to keep the product out of baby’s eyes. Of course, if you notice any type of reaction, discontinue use immediately and contact your doctor.
Should I let my kids use your products by themselves?
We always recommend that parents supervise their children when using any type of skin or hair product. However, we DO encourage incorporating our products into your child’s self-care routine.
My pump doesn’t work. Help!
It has come to our attention that some of the fine-mist sprayers on our Shiny Happy Combing and Detangling Milk are taking longer than they should to “prime,” or fill with product for the first use. We are resolving this issue with our pump supplier, but we assure you that the pumps DO work. Try this:
- First, make sure your pump is in the unlocked position by twisting it counterclockwise until you hear a click.
- Keep pumping! On average, our fine-mist sprayer works after 6–10 firm pumps, but some bottles may take more—like a lot more. Keep going.
- Still not working? Email us at email@example.com and we’ll arrange an exchange. Thank you for your business.
Please note that after initial priming, the sprayer is always primed and ready to spray immediately. And thanks to its superfine mist-like spray, the bottle will last approximately 30% longer than traditional spray bottles.
When should I use “Shiny Happy?”
Shiny Happy is our leave-in, does-it-all miracle product. You can use it morning or night, on wet or dry hair. We love to use it on our kids’ damp hair to detangle and smooth, but also use it on dry hair to refresh and style. It’s perfect to bring back curls that have been flattened by sleeping, for combing boys’ parted hairstyles, smoothing bedhead, cowlicks and flyaways, and giving pigtails and ponytails a little definition and hold.
What hair type is “Shiny Happy” suitable for?
Shiny Happy is suitable for all hair types. Its super concentrated formula allows you to use less. Very fine hair needs only a spritz or two, while coarse or curly hair can use more.
What does “Shiny Happy” smell like?
Shiny Happy contains no artificial fragrance. As of April 2019, Shiny Happy is fragranced with an all-natural aromatic extract that is 100% plant-based! The new scent includes the fresh, playful and juicy notes of coconut, apricot and apple. (Previously, we used pure essential oils: peppermint, geranium, patchouli and lime leaf.)
Does Shiny Happy repel lice?
Shiny Happy is fragranced with essential oils, many of which are lice repellent. Peppermint oil and geranium oil both repel lice naturally, as does coconut oil.
My hair looks greasy after using "Shiny Happy."
You may have used too much! Shiny Happy Combing and Detangling Milk is concentrated so you can use less. Try just a couple of sprays, focusing on the ends instead of the roots. Also, be sure to hold the bottle away from your head so the fine-mist disperses evenly—holding the bottle too close will concentrate the product in one small area.
Do you charge sales tax?
We only charge sales tax when shipping to customers in New York state.
Where do you ship?
Orders placed via our website ship to the lower 48 contiguous states. See our full shipping and returns policy for more details.
Do you accept returns?
Check out our shipping and returns policy to see if your order is eligible.
Who designed your logo/labels?
The amazing team at Once-Future Office created our branding, including our logo, labels, graphics and color scheme. They rock.
Who made those amazing illustrations on your site and bottles?
Our design team tapped the amazing Copenhagen-based artist, Michelle Carlslund, to create the illustrations for the do+little world.
I have a question that isn’t answered here.
There’s nothing we love more than talking about our luxe, natural kids’ products. To ask anything, email us at firstname.lastname@example.org. We try to answer all emails within a day or two.